FAQs

Welcome to the Kelseypb FAQs! Here, we address some common inquiries about our mini laundry equipment and shopping with us. If you don’t find the answer you’re looking for, feel free to reach out to our customer service team.

1. What products do you offer?

We specialize in mini laundry equipment, including:

  • Washing Machines
  • Dryers
  • Irons

All our products are designed to fit compact spaces while providing quality performance.

2. How can I place an order?

You can easily place an order through our website, Kelseypb.com. Simply browse our product categories, select the item you wish to purchase, and follow the checkout process. If you need assistance, our customer service team is here to help!

3. What payment methods do you accept?

We currently accept payments through PayPal. You can use your PayPal account or a debit or credit card linked to your PayPal account. Please note that we do not accept direct credit or debit card payments on our website.

4. What is your shipping policy?

We offer shipping within the United States. Processing times may vary, but you will receive a confirmation email with tracking information once your order has shipped. If you have specific shipping inquiries, feel free to contact our support team.

5. What is your returns and refunds policy?

You can return items within 30 days of receiving your order if they are in their original, unused condition and packaging. For detailed information on initiating a return, please refer to our Returns and Refunds Policy on the website.

6. Do you offer a warranty on your products?

Yes, all our mini laundry equipment comes with a 1-year warranty that covers defects in materials and workmanship under normal use. For more details, please review our Warranty Policy.

7. What should I do if my product is defective?

If you believe you have received a defective product, please contact our customer service team as soon as possible. Be prepared to provide proof of purchase and a description of the issue to initiate a warranty claim.

8. Do you charge sales tax on my order?

Currently, KelseyPB does not charge sales tax on any orders. The price shown at checkout will be the total amount you pay.

6. How can I contact customer service?

You can reach our customer service team via:

If you have any other questions or need further assistance, don't hesitate to reach out to us. Thank you for choosing Kelseypb for your mini laundry equipment needs!